Service Agent Contact Centre

About

Description

Eskom Distribution Division is looking for Position Service Agent Contact Centre X6 Position/Task Grade: T10 To provide professional customer service using available processes. Department: Customer Services Business Unit: Central East Cluster Location: Westville

Responsibilities

• Handle inbound interactions
• Handle back-office activities
• Handle multi-media and outbound activities
• Provide and improve general customer services
• Support marketing, sales and customer service processes
• Perform vending, prepaid and easy pay activities

Qualifications

• National Diploma/National N Diploma in Business in Finance/ Marketing
• Commerce/Social Sciences/Business Management at NQF6 with 240 credits

Application instructions:

• Click on the green button to apply